Once an order is placed, it is automatically added to the shipping queue. While we try our best to accommodate cancellation requests before an order ships, changes cannot be guaranteed and depend on the current status of the order. If a customer chan
Subscriptions can be cancelled anytime. To cancel your subscription, please login to your account and go to Manage Orders or you can click this link to manage your subscription (you must be logged into your account). For additional support, please em
If you feel that your probiotics are not working for you or are causing worsening symptoms, please don’t hesitate to reach out to our customer care team at [email protected]. Share what you’re experiencing, and we’ll be happy to recommend an alter
Refund Policy. If you’d like to make a return, you can request one within 30 days of your purchase. Please note that returns are subject to a 25% restocking fee, and a $6 return shipping fee will be deducted from your original payment. How to Submit
If an order is refused and returned without a Return Merchandise Authorization (RMA) label, it may result in delays in processing your return or refund. To ensure a smooth and efficient process, we strongly recommend contacting our customer care team