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Exchanges and ReformulationUpdated 3 months ago

If you feel that your probiotics are not working for you or are causing worsening symptoms, please don’t hesitate to reach out to our customer care team at [email protected]. Share what you’re experiencing, and we’ll be happy to recommend an alternative probiotic that may better suit your needs.

Exchange Policy:

    • Customers are eligible for one free exchange within 30 days of the order.

    • If the new probiotic formula still doesn’t work for you, we can offer a retest to match you with a formula based on your latest lab report.

If you experience any adverse symptoms, we recommend pausing your probiotic use and consulting with your primary care doctor for guidance.

We’re here to help you find the best solution for your wellness journey!

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