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Activating My Kit

How do I activate my kit?

1. New Users. When you receive your kit, you’ll need to manually enter the activation code to create your account. This is a one-time step, and once completed, your kit will be permanently linked as your personal sample. ➡️ Register your code here. 2

How do I pay for my lab fee?

On your dashboard, you will need to click on Need to Pay Lab Fee. You'll be directed to your cart and you can click Go to Checkout. In the checkout screen, enter your billing info and credit card info. Once it is filled, you can process the payment.

Lab Fee

A paid lab fee is required to process your sample. •    Unpaid Lab Fees. Samples received without paid lab fees are held for 30 days. If you’ve sent in your sample without registering your activation code, please click here to learn how to pay your l

My activation code is already activated

How to Register Your Gut Health Test Kit. If you’re having trouble registering your gut health test kit and receive a message that the activation code is already in use, don’t worry! Follow these steps to troubleshoot the issue:. 1. Check Your Accoun