Lab FeeUpdated 7 months ago

A paid lab fee is required to process your sample.

    •    Unpaid Lab Fees

Samples received without paid lab fees are held for 30 days. If you’ve sent in your sample without registering your activation code, please click here to learn how to pay your lab fee.

    •    Discarded Samples

If the lab has discarded your sample after 30 days, it may be due to an unpaid lab fee or an unregistered kit. A $30 processing fee is required to send a replacement kit.