If you do not receive your order within the given timeframe from the carrier, please allow 3 additional business days before contacting customer support. Most orders arrive within 3 to 7 business days after processing. Once your order is placed, we’l

<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0px; min-height: 1.53em;"><span style="font-family: Arial,Helvetica,sans-serif;">If you do not receive your order within the given timeframe from the carrier, please allow 3 additional business days before contacting customer support.</span></p><p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0px; min-height: 1.53em;"><br></p><style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px '.AppleSystemUIFont'; color: #0e0e0e} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px '.AppleSystemUIFont'; color: #0e0e0e; min-height: 17.2px}
</style><p>Most orders arrive within 3 to 7 business days after processing. Once your order is placed, we&#x2019;ll send you an email with all the details, including a link to track your shipment as soon as the shipping label is printed. You can track your order here: <a href="https://ombrelab.gorgias.help/en-US/ssp/login" rel="noopener noreferrer" target="_blank"><strong>Track My Order</strong></a>.</p><p>Please note that tracking updates may take 24&#x2013;48 hours to appear.</p><p>For international orders, shipping times can vary depending on each country&#x2019;s processes and customs.</p><p>If your order hasn&#x2019;t arrived within the estimated timeframe provided by the carrier, we kindly ask that you allow an additional 3 business days before reaching out to our customer support team. We&#x2019;re here to assist you!&#x201D;</p>

Where is my order?

Ombre test kits and probiotics are only available for purchase within the United States at this time.

<div id="isPasted" style="box-sizing: inherit; max-width: 100%; width: 640px; margin-left: auto; margin-right: auto; color: rgb(86, 88, 103); font-family: proxima-nova, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: inherit; overflow-wrap: break-word; font-size: 17px; line-height: 1.53;"><article dir="ltr" style="box-sizing: inherit; font-size: 17px; color: rgb(86, 88, 103); white-space: break-spaces;"><style type="text/css" id="isPasted">
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</style><p>Ombre test kits and probiotics are only available for purchase within the United States at this time.</p></article></div></div>

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What kind of DNA does Ombre collect and analyze from submitted stool samples- bacteria, human or both?

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Can Ombre's Gut Health Test help with my condition?

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Does Ombre look for viruses in the sample?

Do you check for Candida, parasites, or protozoa?

Do you check for SIBO?

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Premium Health Report

How is Ombre's Gut Health different from other brands?

Are you collecting “biomarker” information about the human DNA?

Is Ombre sequencing HUMAN DNA like the companies 23 and me or ancestry are?

What becomes of the samples? Are samples anonymized? Sold for research? What becomes of customer data and how is it protected (HIPAA)?

If I'm taking probiotics will that affect my results?

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No International Shipping for Gut Health Tests

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Gut Health Score - Score of 0

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Oxalobacter

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How is the test accurate by testing your poop when your poop can be different every time depending on what you eat?

H. Pylori / Helicobacter Pylori

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Has had any significant success with Ulcerative Colitis patients specifically?

Why are there no akkermansia in my results?

What does Heavy Body Type mean?

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Gut Wellness Kit Shelf Life

Bioinformatics

Do probiotics change when retesting?

How Ombre personalization works

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Stopping Antibiotics before taking the Gut Wellness Test

Stopping Probiotics before taking the Gut Wellness Test

Taking Laxatives before the Gut Wellness Test

Taking Miralax before taking the Gut Wellness Test

Proving a sample during a Period Menstrual Cycle

Taking the Gut Wellness Test after a colonoscopy

Ombre's Food Recommendations

Alternative Protein Diet

Pescatarian Diet

Cardiovascular Score

Zero Carb Diet

Suggested not to drink red wine

Suggested no meat at all

Are there Dairy, Milk, Soy in your probiotics?

Food Sensitivities

Freezing Probiotics

How to include bacteria missing from my probiotic?

Does Ombre ship probiotics with ice?

Why are the EXACT bacteria I am deficient in not included in my probiotic?

Consuming Probiotics Night and Morning

Wheezing with Probiotics

Do we use any Fillers in our Probiotics?

Probiotics for children

Probiotic Info - GMO, Vegan, Lectin

Probiotics - In High Heat

Why do my pills have a brown color?

Taking Prebiotic and Probiotics at similar or same time

Probiotics - Should I take both capsules at the same time?

Take old probiotics with new ones

How beneficial is it to add the prebiotic fiber?

Probiotics don’t feel like they are working

Poor Gluten Score

My probiotic recommendation is the same as my friends / family

Antibiotics and Probiotics

Pregnancy & Probiotics

Probiotics - Same Recommendation After Retesting

Understanding My Microbiome Report

Where are the probiotics made?

Can you tell me about your manufacturer?

Are you FDA approved?

What strains are in Ombre's probiotics?

Does Ombre probiotics contain GMOs?

Are Ombre's probiotics histamine free?

Are there any negative effects from Ombre probiotics?

How does Ombre differ from soil based probiotics?

Do you include prebiotics with your probiotics?

Are your probiotics vegan?

What is in the probiotics?

Do probiotics make you gain weight?

How long before prebiotics start helping me?

Do you conduct testing to ensure your CFU's are high (like advertised) and there aren't pathogenic microorganisms?

Is there dairy in the probiotics?

Does Ombre ship probiotics on ice?

Ombre Probiotics

How do I read my Probiotic Recommendations?

Can the recommended probiotics change with each test?

Why is my recommended probiotic missing the bacteria I am deficient in?

Probiotic Recommendation

When is the best time to take my probiotic?

Should I take a probiotic everyday?

How long before probiotics start helping me?

Can I take additional vitamins, minerals, and supplements with Ombre probiotics?

When should you not take probiotics?

Do I need a doctor's prescription to take probiotics?

Are Ombre probiotics allergen free?

What food should I avoid if I’m taking probiotic supplements?

Does Ombre probiotics bypass stomach acids?

Do probiotics make you poop?

Who should not take probiotics?

What are potential allergens in your probiotics?

Can probiotics make me sick?

Can I take the probiotics if I’m pregnant?

Is it okay to take probiotics or prebiotics if diagnosed with SIBO?

Can you take the probiotics if on antibiotics?

Taking Probiotics

Probiotics

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Buy With Prime

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